Welcoming our new General Manager
Having previously shared the news about our ownership, we now have a fantastic new general manager on board! Everyone at our luxury hotel in Wiltshire is delighted to welcome Mark Bevan to the team.
You may have already seen Mark around the hotel, or even on social media sharing his first experiences of Bishopstrow. “The first few weeks have been all about discovery,” says Mark. “The people, history and fabric of the building. The team here are lovely. They really want to please and do an excellent job. We have started already to refresh the look and feel of the house with much needed and overdue tree work and lounge furniture.”
To introduce him to you properly, we should first mention his passion for all things hospitality. Starting his career as a General Assistant, Mark swiftly gained experience in all areas of a hotel property, at the same time he continued to study for a degree in Hospitality Management at Thames Valley University.
Before long he rose to Assistant Restaurant Manager before moving to Chewton Glen as Head Waiter. Mark has also been an Assistant Restaurant Manager before taking on the title of Deputy Manager – this then saw him transition to Restaurant Manager at the Chester Grosvenor hotel. Here, he worked with Simon Radley and was the recipient of a Catey Award for Restaurant Manager of the Year 2009.
Over the years Mark has won many awards including the Acorn Award, and has been made a Chevalier of L’ordre des Coteaux de Champagne. As an active fellow of the Champagne Academy and a member of the Institute of Hospitality, he has since been granted a scholarship at Cranfield University and is now recognised as a St. Julian’s Scholar. But that’s not all! Mark is an active industry supporter – he can regularly be found judging competitions and imparting his knowledge and expertise.
“Bishopstrow is one of the original English country house experiences, updated and reinvented for the 21st Century. It truly is a destination hotel and spa in a peaceful countryside setting.” And Mark should know – in his spare time, he loves to travel to London to find out more about new restaurants and trends.
We are delighted to share his positive projections for the hotel – with his other roles including Operations Manager, Deputy Food & Beverage Manager and Food & Beverage Manager, it’s safe to say that Mark certainly knows what he is talking about!
The question on everyone’s lips is why has Mark decided to continue his career at our luxury hotel in Wiltshire? “I decided to come to Bishopstrow because the hotel has such amazing potential. It has all the raw ingredients that are needed to create something special.” So, what does he want to focus on now that he is part of the team? “Informality, design, food and service excellence.”
When he isn’t working or looking into emerging hospitality trends, Mark loves to spend time with his wife Hayley and their two children. He is a keen cyclist and most recently cycled 100 miles in the Cotswolds for Hospitality action. He is also training for a 338-mile ride that will last 3 days from London to Champagne for charity – but that’s another story for another blog!
Thanks for taking the time to talk to us Mark, and good luck with your new role.