Recruitment

We are always looking for strong candidates to join our team and take on one of our challenging hotel jobs. If you have a passion for hospitality, a flair for customer service and are tempted with the idea of working in one of Wiltshire’s finest hotels and award winning restaurants, please get in touch with your CV and cover letter direct to hr@bishopstrow.co.uk

Receptionist (Full Time)

About the Role
This position involves delivering exceptional service to our guests and as part of the reception team you will be responsible for welcoming resident and non-resident guests to the hotel. You will carry out check ins and check outs, maintain the switchboard, handle accommodation, restaurant bookings and payments, and will be advising guests of hotel and local facilities and services.

You will ensure the guests’ requirements are always met and naturally seek out opportunities to exceed their expectations, ensuring prompt and professional attention.

About You
Our ideal candidate will have excellent interpersonal skills, with a passion for providing excellent guest service and maintaining the highest standards. This individual will be a motivated and enthusiastic person with high levels of customer service and good communication skills. Experience in a similar environment preferable although full training will be given to the right candidate.

Hours of Work and Pay
This is a permanent full time role, working 40 hours 5 days out of 7 with bank holidays and weekend working on a shift basis due to the nature of our business. We are offering a competitive rate of pay.

Rewarding you

With a dynamic environment, warm and welcoming people, this is one job where you’ll look forward to coming to work. We also offer great benefits which include:

-25% discount in our restaurant and Spa
-Discounted room rates
-Ongoing training and development
-Contributions to a pension scheme

How to apply
If you feel you are the right candidate for this exciting role, then please send us your CV on rochelle.dsouza@bishopstrow.co.uk

 

Receptionist (Part Time)

About the Role
This position involves delivering exceptional service to our guests and as part of the reception team you will be responsible for welcoming resident and non-resident guests to the hotel. You will carry out check ins and check outs, maintain the switchboard, handle accommodation, restaurant bookings and payments, and will be advising guests of hotel and local facilities and services.

You will ensure the guests’ requirements are always met and naturally seek out opportunities to exceed their expectations, ensuring prompt and professional attention.

About You
Our ideal candidate will have excellent interpersonal skills, with a passion for providing excellent guest service and maintaining the highest standards. This individual will be a motivated and enthusiastic person with high levels of customer service and good communication skills. Experience in a similar environment preferable although full training will be given to the right candidate.

Hours of Work and Pay
This is a permanent full time role, working 30 hours a week with bank holidays and weekend working on a shift basis due to the nature of our business. We are offering a competitive rate of pay.

Rewarding you

With a dynamic environment, warm and welcoming people, this is one job where you’ll look forward to coming to work. We also offer great benefits which include:

-25% discount in our restaurant and Spa
-Discounted room rates
-Ongoing training and development
-Contributions to a pension scheme

How to apply
If you feel you are the right candidate for this exciting role, then please send us your CV on rochelle.dsouza@bishopstrow.co.uk

 

Reservations Co-ordinator

About the Role

As Reservations Coordinator, you will work with Guests and customers to respond to enquiries and booking requests in a prompt and professional manner. You will manage telephone and email enquiries in a prompt and professional manner, produce quotations and written confirmations to all clients. You will ensure the guests’ requirements are always met and naturally seek out opportunities to exceed their expectations, ensuring prompt and professional attention.

About You

Our ideal candidate will have excellent interpersonal skills, with a confident telephone manner. This individual will have good organisational and administration skills.  This individual will be a motivated and enthusiastic person with high levels of customer service and good communication skills. Experience in a similar environment is preferable although full training will be given to the right candidate.

Hours of Work and Pay

This is a permanent full time role, working 40 hours 5 days out of 7 with bank holidays and weekend working on a shift basis due to the nature of our business. We are offering a competitive rate of pay.

Rewarding you

With a dynamic environment, warm and welcoming people, this is one job where you’ll look forward to coming to work. We also offer great benefits which include:

-25% discount in our restaurant and Spa
-Discounted room rates
-Ongoing training and development
-Contributions to a pension scheme

How to apply
If you feel you are the right candidate for this exciting role, then please send us your CV on rochelle.dsouza@bishopstrow.co.uk

 

Assistant Restaurant & Bars Manager

We are now looking for a dynamic candidate to take on the role of Assistant Restaurant & Bar Manager with the following qualities;

The ideal Assistant Restaurant & Bar Manager candidate must;

  • Come from a quality hotel / branded restaurant background.
  • Have strong managerial skills.
  • Will be passionate about Food & Beverage.
  • Able to provide exceptional standards of service and customer care under pressure.
  • Demonstrate excellent time management skills.
  • Must demonstrate their ability to deliver against set targets and budgets.
  • Be experienced in stocktaking, ordering and achieving targeted margins.
  • Be experienced in restaurant and bar sales forecasting.
  • Liaise with departments in order to drive promotional activity.
  • Effectively manage, train and develop a team of supervisors, bar and waiting staff.
  • To be inspirational, going out of their way to make sure that the guest experience is the best the guest could have.
  • The successful candidate must have excellent organisational skills and the ability to lead a team.

Hours of Work and Pay

This is a permanent full time role, working 48 hours 5 days out of 7 with bank holidays and weekend working on a shift basis due to the nature of our business. We are offering a competitive rate of pay.

Rewarding you

With a dynamic environment, warm and welcoming people, this is one job where you’ll look forward to coming to work. We also offer great benefits which include:

-25% discount in our restaurant and Spa
-Discounted room rates
-Ongoing training and development
-Contributions to a pension scheme

How to apply
If you feel you are the right candidate for this exciting role, then please send us your CV on claire.swift@bishopstrow.co.uk

 

Waiter/Bar Staff (Full time & part time)

About the Role

As a member of Waiting or Bar Staff you will play a key role in providing amazing experiences for our guests. You will be the face of our business for every guest that walks through our door so we’re looking for waiting staff who enjoy working with people and are passionate about delivering the highest standards of guest service.

The ideal candidates must;

  • Providing a friendly, personalised welcome to guests
  • Preparing and setting up the restaurant
  • Offering an attentive food and beverage service to guests
  • Promoting food and beverage offers and up-selling
  • Tidying and cleaning the restaurant following service
  • Working as part of a team to ensure departmental targets are achieved
  • We are looking for staff for breakfast shifts (typically 07:00-15:00) and evening shifts (typically 15:00-23:00) Split shifts do occur (07:00/18:00)
  • Regular weekend shifts
  • Own transport is beneficial due to location.

What we need from you

  • Previous experience in a similar role is preferable but not essential
  • A willingness to learn
  • Hands-on approach
  • Positive, enthusiastic attitude
  • Attention to detail
  • Strong communication skill
  • Work with initiative
  • Able to work calmly under pressure
  • Team-player
  • Smart personal appearance

Hours of Work and Pay

We have full and part time position available to include bank holidays and weekend working on a shift basis due to the nature of our business. We are offering a competitive rate of pay.

Rewarding you

With a dynamic environment, warm and welcoming people, this is one job where you’ll look forward to coming to work. We also offer great benefits which include:

-25% discount in our restaurant and Spa
-Discounted room rates
-Ongoing training and development
-Contributions to a pension scheme

How to apply
If you feel you are the right candidate for this exciting role, then please send us your CV on claire.swift@bishopstrow.co.uk

 

Spring Refresh Spa Day

Bring a Friend for Free!

Enjoy a relaxing 55 minute treatment of your choice & use of our luxury spa facilities

Late Availability

Only £149 per night including breakfast

Treat yourself to a last minute break for just £149! 

Sunday Lunch Offer

Complimentary glass of house wine with every Sunday Lunch for two people or more

Enjoy a Complimentary glass of house wine with every Sunday Lunch for two people or more

Spa Retreat

From only £154 per person

If it’s time for you to indulge in some rest and relaxation, we have just the package to suit all your culinary and spa needs.