Recruitment

We are always looking for strong candidates to join our team and take on one of our challenging hotel jobs. If you have a passion for hospitality, a flair for customer service and are tempted with the idea of working in one of Wiltshire’s finest hotels and award winning restaurants, please get in touch with your CV and cover letter direct to info@bishopstrow.co.uk

Our Values and Behaviours
We expect all of our team to embrace our company values, and display ‘Longleat behaviours’. This post requires flexibility of hours, energy application and passion.

At Longleat, we focus on our People and our Guests, to listen actively, to work as a team, to empower others and to show empathy. Our values are:

We Engage and Inspire – We focus on engaging and inspiring our guests, delivering unique and lifelong memories
We Put People First – We seek to serve others and put their interests first. We treat them with respect, we value their opinions and collaborate to be better together
We Continuously Improve – We embrace change and pursue excellence in everything we do
We Act with Integrity – We work in a principled, open and conscientious manner
We Take Safety Seriously – Never compromising on a safe and secure environment

When we recruit we place equal emphasis on technical ability and personal attributes to match our brand values.

 

Below are our current vacancies:

 

Receptionist

ID: BH1136

Description
We are currently looking for a Receptionist with good customer service skills to join an already established and highly successful team.

About the Role
As part of the reception team you will be responsible for welcoming resident and non-resident guests to the hotel. You will ensure the day-to-day operation of the front desk is undertaken and the guest experience is at the highest quality. You will be responsible for carrying out check in and check outs, maintain the switchboard, handle accommodation, restaurant bookings and payments, and will be advising guests of hotel and local facilities and service and other general administration as requested by the reception manager.

About You
Our ideal candidate will be a motivated and enthusiastic with high levels of customer service and good communication skills. You will have the ability to interact with guests and the willingness to go that extra step whilst taking an organised approach to your role and prioritise effectively to ensure the smooth running of the Reception. You will be an exceptional team player and have a key focus on detail to deliver outstanding customer service.

Our ideal candidate will have experience in a similar environment preferable although full training will be given to the right candidate.

Hours of Work and Pay
This is a full time permanent position working minimum of 40 hours a week 5 days out of 7, this will include weekends and bank holidays due to the nature of our business. We offer a competitive rate of pay.

Rewarding You
As part of the Longleat Hotel Group we offer unique benefits such as complimentary Longleat and Cheddar Gorge and Caves admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

Receptionist (Part-Time)

ID:BH1137

Description
Bishopstrow Hotel & Spa in Warminster is set in 27 acres of established grounds, has 32 bedrooms and many unique period features. We are currently looking for a Receptionist with good customer service skills to join an already established and highly successful team.

About the Role
As part of the reception team you will be responsible for welcoming resident and non-resident guests to the hotel. You will ensure the day-to-day operation of the front desk is undertaken and the guest experience is at the highest quality. You will be responsible for carrying out check in and check outs, maintain the switchboard, handle accommodation, restaurant bookings and payments, and will be advising guests of hotel and local facilities and service and other general administration as requested by the reception manager.

About You
Our ideal candidate will be a motivated and enthusiastic with high levels of customer service and good communication skills. You will have the ability to interact with guests and the willingness to go that extra step whilst taking an organised approach to your role and prioritise effectively to ensure the smooth running of the Reception. You will be an exceptional team player and have a key focus on detail to deliver outstanding customer service.

Our ideal candidate will have experience in a similar environment preferable although full training will be given to the right candidate.

Hours of Work and Pay
This is a part-time permanent position working 24 hours a week which will include weekends and bank holidays due to the nature of our business. We offer a competitive rate of pay.

Rewarding You
As part of the Longleat Hotel Group we offer unique benefits such as complimentary Longleat and Cheddar Gorge and Caves admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

Night Porter (Part-Time)

ID: BH1135

Description
We are currently looking for a Receptionist with good customer service skills to join an already established and highly successful team.

About the Role
The role of the Night Porter is to ensure every effort is made to meet guest needs, with all comments and complaints being actioned following procedures as well as ensuring all public areas and the front of house are kept to the highest standards of maintenance and cleanliness and are made as welcoming as possible.

About You
With excellent customer service skills you will provide an efficient and welcoming service to all guests as you will be the first impression people have, with your strong communication skills and pro-active approach, you will ensure that the guests feel welcomed you would also ensure that all guests are greeted with a friendly welcome and offered the highest standards of guest care and customer satisfaction.

Hours of Work and Pay
This position is available on a permanent part-time basis, working 16 hours per week over 2 days, which may include evenings, weekends and bank holidays due to the nature of our business.

Rewarding You
As part of the Longleat Hotel Group we offer unique benefits such as complimentary Longleat and Cheddar Gorge and Caves admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

 

Assistant Restaurant & Bar Manager

ID: BH1134

Description
Bishopstrow Hotel & Spa are looking for an Assistant Restaurant & Bar Manager to join the department in our Mulberry restaurant where you will be part of a close-knit, quality-focused Food & Beverage Team.

About the Role
Reporting directly to the General Manager you will be responsible for the efficient running of the Restaurant, Lounge and Bar. You will be required to recruit, train and manage all department staff, work to budgets and targets, and plan and forecast future sales and revenue opportunities.

A full job description can be forwarded upon request from recruitment@longleat.co.uk

About You
Our ideal candidate will have the following attributes:

– Previous management experience in a Rosette restaurant, with supervisory experience.
– Excellent attention to detail and excellent interpersonal skills.
– A passion for delivering outstanding customer service maintaining the highest standards.
– You will be dedicated, with the ability to lead the restaurant team to drive standards and service and manage any employee issues.
– A full driving licence.

Hours of Work
This is a full time, hands on permanent position working minimum of 48 hours a week, 5 days out of 7 with weekend and bank holiday working essential.

Rewarding You
As part of the Longleat Hotel Group we offer unique benefits such as complimentary Longleat and Cheddar Gorge and Caves admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

 

Food & Beverage Assistant

ID:BH1128

We are looking for a Food & Beverage Assistant to join the department in our Mulberry restaurant where you will be part of a close-knit, quality-focused F & B team.

About The Role
As a Food & Beverage Assistant, you will be responsible for maintaining standards of food & beverage quality, service and hygiene and ensuring that guests are provided with an efficient, friendly and courteous service.

About You
The ideal candidate will support colleagues at all times and to undertake all operational duties which might be reasonably required, to ensure customer expectations are met. ou will take an organised approach to your role and prioritise effectively to ensure the smooth service of the restaurant.You will also be an exceptional team player with excellent communication skills and have a key focus on detail to deliver outstanding customer service.

Hours of Work and Pay
This is a full time permanent position working minimum of 40 hours a week 5 days out of 7 with weekend and bank holidays working due to the nature of the business.

Rewarding You
As part of the Longleat Hotel Group we offer unique benefits such as complimentary Longleat and Cheddar Gorge and Caves admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

Kitchen Porter

ID:BH1129

Description
Bishopstrow Hotel & Spa is currently looking for a Kitchen Porter to join our close-knit, quality-focused F & B team. Maintaining standards of food & beverage quality, service and hygiene and ensuring that guests are provided with an efficient, friendly and courteous service.

About the Role
You would need to ensure the Kitchen area is cleaned and maintained to the highest standard at all times. You will be cleaning all kitchen utensils, and equipment, ensuring items are ready and available for our chef team to use. Other key duties include cleaning floors, counter areas, emptying bins and complying with current Health & Safety legislation.

About You
We are seeking punctual individuals with a flexible approach to working, excellent customer service skills who are able to work as part of a team. Experience within a busy kitchen environment is also desirable.

Hours of Work
This position is available on a casual contract basis, hours will be as and when required by the business, supporting a 7 day rota system including weekends, evenings and bank holidays.

Rewarding You
As part of the Longleat Hotel Group we offer unique benefits such as complimentary Longleat and Cheddar Gorge and Caves admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

Porter

ID: BH1127

We are currently looking for a Hall Porter to join our busy team.

About The Role
The role of the Porter is to undertake guest greeting at the front of house and to room guests including the delivery of guests luggage to their room and to collect guest luggage from their room on departure. This role will ensure every effort is made to meet guest needs, with all comments and complaints being actioned following procedures as well as ensuring all Public areas and the front of house are kept to the highest standards of maintenance and cleanliness and are made as welcoming as possible.

About You
With excellent customer service skills you will provide an efficient and welcoming service to all guests as you will be the first impression people have, with your strong communication skills and pro-active approach, you will ensure that the guests feel welcomed you would also ensure that all guests are greeted with a friendly welcome and offered the highest standards of guest care and customer satisfaction.

Hours of Work
This position is available on a permanent Full Time basis, working 40 hours per week 5 out of 7 days, which may include evenings, weekends and bank holidays.

Rewarding You
As part of the Longleat Hotel Group we offer unique benefits such as complimentary Longleat and Cheddar Gorge and Caves admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

Room Attendant

ID: BH1126

We are currently looking for a Room attendant to join our busy team.

About the Role
A room attendant is responsible for providing a clean, safe and correctly presented section to the highest of standards, which includes bedrooms, linen cupboards and public areas. You will prioritise guests needs and provide a fast, easy and accurate service.

About You
Our ideal candidate will have an excellent attention to detail and high standards of cleanliness and presentation, with the ability to interact with guests and the willingness to go the extra mile. You will take an organised approach to your role and prioritise effectively to ensure the smooth running of the Department, being a strong team player.

Hours of Work

This position is available on a zero hour Casual contract, working hours as required by the business which may include evenings, weekends and bank holidays.

Rewarding You
As part of the Longleat Hotel Group we offer unique benefits such as complimentary Longleat and Cheddar Gorge and Caves admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

Sous Chef

ID: BH1117

An excellent opportunity for a Sous Chef to join our kitchen team.

About You
We are looking to achieve 2 rosettes this year, if you feel you can contribute your skills and love for food to achieve this then do not delay in applying..

– You will be joining an established and highly successful team.
– You will be passionate about working with the finest, freshest ingredients and in delivering quality dishes and products.
– Expected to actively assist in the running of the Kitchen on a day-to-day basis which will necessitate the delivery of consistent food products in-line with agreed recipes and standards of all menu items.
– You will be an exceptional team player with excellent communication skills

Hours of Work
This is a full time permanent position working minimum of 48 hours a week 5 days out of 7.

Essential Requirements
– A proven track record within a similar hotel environment
– Intermediate Food Hygiene desirable
– NVQ Level 3 in Food Production and Cooking or Professional Cookery or equivalent
– Knowledge of the relevant Hygiene, Health & Safety guidelines
– A good level of English

Rewarding You
As part of the Longleat Hotel Group we offer unique benefits such as complimentary Longleat and Cheddar Gorge and Caves admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

 

Spa Therapist

ID: BH1121

About the Role
This is a fantastic opportunity for an experienced Spa Therapist to join an established team within this luxury spa.

A Spa Therapist is responsible for offering high end treatments and have the ability to sell retail products. Ensuring high standards at all times and report directly to the Head Therapist or Spa Manager.

About You
The ideal candidate should possess a passion for the beauty industry, with dedication, professionalism and enthusiasm to learn new skills.
The ideal candidate will also be responsible for the appearance of the spa, making sure it is tidy and welcoming to guests at all times.

Essential Requirements
The ideal candidate will have a NVQ Level 3 qualification and Elemis training would be desirable.

Hours of Work
This is a permanent part time role, working 20 hours per week including some weekends and evenings on rota basis to meet the demands of treatments to our guests.

Rewarding You
As part of the Longleat Hotel Group we offer unique benefits such as complimentary Longleat and Cheddar Gorge and Caves admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

Festive Gift Vouchers

Give The Gift Of Choice This Christmas

Our luxury gift vouchers are the perfect treat for your nearest and dearest.

Longleat Festival of Light Package

Enjoy the Ultimate Family Christmas Experience in 2017

Enjoy an overnight stay at the Bishopstrow Hotel and Spa and a day at Longleat finished off with the majestic display based on ‘the magic of storytelling

A Country House Christmas

Perfect for all the family. Rates from £515 per Three night stay

The Bishopstrow Hotel and Spa is without doubt the perfect place to spend Christmas! Book with us on a Three night package.

New Year’s Eve 2017

Ring in the New Year in style!

Make your New Years Eve one to remember with a black tie event, champagne, canapes and six-course gala dinner.