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Covid - 19

This page will say updated with our most recent news as and when it happens.

In line with the latest government guidelines, we are delighted to be rolling out the opening of our hotel from Friday 24th July and our Spa including swimming pools to hotel guests & members from Saturday 25th July.

We are also pleased to confirm that our treatment rooms will also be available. Offering a streamlined menu of treatments, every therapist in our team has been re-trained by Elemis to ensure a safe environment for both our guests and our team members.

We have implemented covid specific training for all our team in line with government guidelines.

Cleanliness has always been a priority we have conducted intensive cleaning throughout  the hotel and spa facilities in line with guidelines.
Enhanced pre-stay communication including menus etc so they can be bought with you on your own devices.
Registration system for all guests.
All the team have been health assessed before returning to work.
Social distancing measures including the removal of furniture.
‘Free from’ surface policy.
Specific check in window.
Key drop.
Dedicated guest amenities given on arrival.
Specific touch point checklist in the room.
Disposable items for rooms.
hand sanitiser stations throughout the hotel for you to use.
Enhanced cleaning window of 30 minutes for public areas.
Cashless system implemented.
Clean surface policy.
Single use condiments.