Recruitment

We are always looking for strong candidates to join our team and take on one of our challenging hotel jobs. If you have a passion for hospitality, a flair for customer service and are tempted with the idea of working in one of Wiltshire’s finest hotels and award winning restaurants, please get in touch with your CV and cover letter direct to info@bishopstrow.co.uk

Below are our current vacancies:

 

Senior Receptionist

ID:BH1124

 

Description
Bishopstrow Hotel & Spa in Warminster is set in 27 acres of established grounds, has 32 bedrooms and many unique period features. We are currently looking for a Senior Receptionist with good customer service skills to join an already established and highly successful team. You would assist in the day to day running of the reception and reservations to ensure guest experience is at the highest quality.

 

About the Role
The Senior Receptionist is responsible for ensuring the day to day operation of the front desk is undertaken and to deal with queries and payments effectively. Some general administration tasks to support the reception manager as required. You will be responsible for liaising with other departments to ensure all queries and phone calls are resolved and assist in the smooth running of the hotel.

 

About You
The ideal candidate will have the ability to interact with guests and the willingness to go that extra step to exceed the guests expectations. You will have an organised approach to your role and prioritise the tasks effectively to ensure the smooth running of the Reception and front of house operation. You will be an exceptional team player with excellent communication skills and have a key focus on detail to deliver outstanding customer service.

 

Our ideal candidate will have experience in providing a high standard of front of house duties in a supervisory capacity.

 

Hours of Work
This is a full time permanent position working minimum of 40 hours a week 5 days out of 7, this will include weekends and bank holidays due to the nature of our business. We offer a competitive rate of pay.

 

Rewarding You
As part of the Longleat Hotel Group we offer unique benefits such as complementary Longleat Safari Park admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

 

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

Receptionist

ID:BH1125

 

Description
We are currently looking for a Receptionist with good customer service skills to join an already established and highly successful team.

 

About the Role
As part of the reception team you will be responsible for welcoming resident and non-resident guests to the hotel. You will ensure the day-to-day operation of the front desk is undertaken and the guest experience is at the highest quality. You will be responsible for carrying out check in and check outs, maintain the switchboard, handle accommodation, restaurant bookings and payments, and will be advising guests of hotel and local facilities and service and other general administration as requested by the reception manager.

 

About You
Our ideal candidate will be a motivated and enthusiastic with high levels of customer service and good communication skills. You will have the ability to interact with guests and the willingness to go that extra step whilst taking an organised approach to your role and prioritise effectively to ensure the smooth running of the Reception. You will be an exceptional team player and have a key focus on detail to deliver outstanding customer service.
Our ideal candidate will have experience in a similar environment preferable although full training will be given to the right candidate.

 

Hours of Work and Pay
This is a full time permanent position working minimum of 40 hours a week 5 days out of 7, this will include weekends and bank holidays due to the nature of our business. We offer a competitive rate of pay.

 

Rewarding You 

As part of the Longleat Hotel Group we offer unique benefits such as complimentary Longleat Safari Park and Cheddar admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

 

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

 

Headwaiter

ID: BH1118

 

Description
Bishopstrow Hotel & Spa is seeking a confident and enthusiastic individual to join our close-knit restaurant team as the Headwaiter. This role will see you maintaining high standards of service as well as ensuring that guests are provided with an efficient, friendly and courteous service at all times.
At Bishopstrow Hotel & Spa, the team is hard working with a passion for delivering the highest quality of service.

 

About the Role
This position involves taking ownership of a section of our restaurant to deliver exceptional service to our guests. Key duties include supervising the section waiting staff, taking orders and serving food in line with a rosette level of service, charging and processing payment, together with maintaining excellent product knowledge.
You will ensure that guests’ requirements are always met and naturally seek out opportunities to exceed their expectations, ensuring prompt and professional attention. You will also ensure the cleanliness of the restaurant/bar area is maintained to a high standard.

 

Hours of Work
This is a full time permanent role, working 5 days per week to include weekends and evenings on a rota basis.

 

Essential Requirements
Previous experience within a restaurant overseeing and managing a section and working within a fine dining environment are essential.

 

About You
Our ideal candidate will have excellent interpersonal skills, with a passion for providing excellent guest service and maintaining the highest standards. You will be a confident team player who is motivated and committed. A general knowledge of wines is desirable to enable recommendations to be made to guests.

 

Rewarding You
At Longleat Enterprises Ltd we offer unique benefits such as complementary Longleat Safari Park admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

 

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

 

Sous Chef

ID: BH1117

An excellent opportunity for a Sous Chef to join our kitchen team.

 

About You
We are looking to achieve 2 rosettes this year, if you feel you can contribute your skills and love for food to achieve this then do not delay in applying..

• You will be joining an established and highly successful team.
• You will be passionate about working with the finest, freshest ingredients and in delivering quality dishes and products.
• Expected to actively assist in the running of the Kitchen on a day-to-day basis which will necessitate the delivery of consistent food products in-line with agreed recipes and standards of all menu items.
• You will be an exceptional team player with excellent communication skills

 

Hours of Work
This is a full time permanent position working minimum of 48 hours a week 5 days out of 7.

 

Essential Requirements
• A proven track record within a similar hotel environment
• Intermediate Food Hygiene desirable
• NVQ Level 3 in Food Production and Cooking or Professional Cookery or equivalent
• Knowledge of the relevant Hygiene, Health & Safety guidelines
• A good level of English

 

Rewarding You
Bishopstrow Hotel and Spa are part of the Longleat Group Hotels we offer unique benefits such as complementary Longleat Safari Park and Cheddar admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

 

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

 

Assistant Spa Operations Manager

ID: BH1122

 

About the Role

We are currently looking to fill a new and exciting role. As assistant to the Spa Operations Manager you will play be a pivotal role in ensuring the smooth running of the Spa from leading and managing the team on a daily basis to a hands on role when and where required.
As Assistant Spa Operations Manager you will ensure our guests’ requirements are always achieved in line with our exacting standards and naturally seek out opportunities to exceed their expectations, ensuring a prompt and professional service.

 

About You
Our ideal candidate will have excellent interpersonal skills, with a passion for providing outstanding guest service and maintaining the highest standards. our ideal candidate will also have experience in pool management and be a decision maker.

 

Essential Requirements
Extensive experience in a Salon or Spa environment with a minimum of 2 years experience with an internationally recognised Beauty Therapy qualification. Experience in supervising a team is essential.

 

Hours of Work
This is a full time permanent position where flexibility is important as this position will be required to work varied shifts which will include weekends and bank holidays due to the nature of our business.

 

Rewarding You
Bishopstrow Hotel and Spa is part of the Longleat Hotel Group – we offer unique benefits such as complementary Longleat Safari Park and Cheddar admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

 

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

 

Spa Receptionist (Part-Time)

ID: BH1119

 

About the Role
This position involves ensuring the smooth day to day operation of the busy Spa Reception to ensure guests receive the highest quality experience in a relaxing and tranquil environment. Key duties include taking both spa day and treatment reservations both over the telephone and face to face, maximizing product retail sales, dealing with a range of guest queries and ensuring all operating procedures are adhered to. A wide range of general administrative duties are also required.
Our Spa Receptionist will ensure our guests’ requirements are always achieved and naturally seek out opportunities to exceed their expectations, ensuring a prompt and professional service.

 

About You
Our ideal candidate will have excellent interpersonal skills, be a good team player with a passion for providing outstanding guest service and maintaining the highest standards. You will have a good telephone manner and the ability to be highly organised to fulfill the duties required. A general knowledge of spa operations is desirable although full training will be given.

 

Essential Requirements
Experience in a customer facing role preferably within a reception environment.

 

Hours of Work
This is a part time role, working 24 hours per week over 5 days including some weekends and evenings on rota basis.

 

Rewarding You
Bishopstrow Hotel and Spa is part of the Longleat Hotel Group – we offer unique benefits such as complementary Longleat Safari Park and Cheddar admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

 

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

Spa Therapist

ID: BH1121

 

About the Role
This is a fantastic opportunity for an experienced Spa Therapist to join an established team within this luxury spa.

 

A Spa Therapist is responsible for offering high end treatments and have the ability to sell retail products. Ensuring high standards at all times and report directly to the Head Therapist or Spa Manager.

 

About You
The ideal candidate should possess a passion for the beauty industry, with dedication, professionalism and enthusiasm to learn new skills.
The ideal candidate will also be responsible for the appearance of the spa, making sure it is tidy and welcoming to guests at all times.

 

Essential Requirements
The ideal candidate will have a NVQ Level 3 qualification and Elemis training would be desirable.

 

Hours of Work
This is a permanent part time role, working 20 hours per week including some weekends and evenings on rota basis to meet the demands of treatments to our guests.

 

Rewarding You
Bishopstrow Hotel and Spa is part of the Longleat Hotel Group – we offer unique benefits such as complementary Longleat Safari Park and Cheddar admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

 

How to Apply
If you feel you are the right candidate for this exciting role, then please complete the on-line application form now. Please click here to apply.

 

 

Mad March Dinner Offer

£10 discount on your wine bill

Book a table of four for a Three course dinner and receive a £10 discount on your wine bill.

Advance Purchase Rate

15% off your luxury stay

Book your stay at Bishopstrow Hotel and Spa in Advance and receive 15% off on the best available rate!

Celebrate in Style at Bishopstrow Hotel & Spa

Complimentary Room Hire when booked before the end of April

The Perfect Venue for Birthdays, Weddings, Christenings, Anniversaries and even a Celebration of Life.

Easter Sunday Lunch

Only £25.95 per person including a chocolate egg

Treat your family to a sumptuous three course Easter Sunday Lunch at the Mulberry Restaurant for just £25.95 per person. The price also includes a chocolate egg